Mulberry Extended Warranty Program
About the Coverage
Displays2go is proud to partner with Mulberry to offer extended product protection on select items from our catalog. We understand the value of having peace of mind ahead of your high-value purchases and investments. Secure your item against accidental damage and confidently display your product in busy environments where it may be prone to damage or accelerated wear and tear. Mulberry offers protection, replacements and repair services against power surges, physical damage, mechanical breakdowns and other unexpected vulnerabilities that could put your investment at risk.
Simply look for the Powered by Mulberry icon above the add to cart button on product pages prior to checkout. Click the information icon to view coverage details for the product you are purchasing, as well as a link to the terms of the service agreement.
*Please note that warranty prices and terms may vary between products and are valid in the US Only.
Frequently Asked Questions about the Mulberry ADH Program
- What is the Mulberry ADH Program?
Mulberry ADH (Accidental Damage & Handling) offers additional product protection that covers against accidental damage and more. This protection runs concurrently with any Manufacturer's warranty so you can be confident that your product is protected from all of life's messes, for years to come.
- How do I purchase Mulberry Protection?
There are 2 ways to purchase Mulberry Protection:
- Web Purchase: When purchasing an eligible product on the D2G website, simply add the desired Mulberry Protection to your cart with your eligible products and check out.
- Contact Center Purchase: When purchasing an eligible product with one of our Contact Center Agents, you can choose to have them add the Mulberry Protection to your order at that time.
Once you purchase coverage, within 24 hours you will receive a welcome email from Mulberry with a link to create your account and access to your dedicated Mulberry dashboard, which you can use to manage your plan, file a claim, and contact their team.
- Can I cancel my Mulberry Protection Plan?
You may cancel your Mulberry Protection Plan within 30 days of purchase by contacting Displays2Go at 1-844-977-3212. If there has been no claim filed against the plan, the plan will be void and you will receive a full refund.
- How do I file a claim?
Simply log in to your dedicated Mulberry dashboard at getmulberry.com/login for a 1-click, receipt-less claims filing process. You can also contact the Mulberry customer support team via support@getmulberry.com.
- What happens if I return or exchange my products?
Each Mulberry Protection plan is tied to the specific product with which it was purchased If you return or exchange your product, you will need to contact D2G directly at 1-844-977-3212 to cancel the warranty and receive a refund.